News regarding the controversy over the non-delivery of ASTRO's Japanese concert merchandise

News has come out regarding the controversy over the non-delivery of ASTRO's Japanese concert merchandise.

Fans who have waited a long time for merchandise out of burning affection for the artist

It is regrettable that you are suffering damages because you have not received the product for over a year.

Even if there are limitations in the direct contractual structure as explained by the agency

Now that a solidarity group for affected fans has been formed, the merchandise vendors and local concert organizers must promptly...

I hope the responsible and prompt shipping or refund process is completed.