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PermataBank's Call Center service, known as **PermataTel*, provides 24-hour customer support. Customers can contact PermataTel via WhatsApp at 087812144147 (for Priority Banking services only).
Through this service, customers can carry out various banking activities such as:
* Account balance and transaction information.
* Blocking of lost debit or credit cards.
* Assistance with problems with the PermataMobile X and PermataNet applications.
* Information on loan, investment and credit card products.
In addition to phone support, PermataBank also provides support via email at [email protected] and through verified official social media channels. Always use official channels to ensure the security of your transactions.
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