News of the iHeartRadio controversy following BTS's performance

It is disheartening to hear the news regarding the various controversies surrounding the iHeartRadio Festival. While I understand that some fans may express disappointment regarding the performance time, sound, or the broadcast ending, the fact that harsh language was directed at ARMY during that process is difficult for fans to watch comfortably. It also seems necessary to examine the host's claim that the performance time was agreed upon in advance separately from the disappointment felt by the fans at the venue. Above all, it is regrettable that the fact that BTS took the iHeartRadio stage for the first time in a long while, prepared four songs, and headlined the finale seems to be overshadowed by this controversy. Since fans shared their opinions out of a love for the performance, I hope the accurate details are clearly conveyed rather than the situation escalating into an emotional rift. I hope that BTS and their fans will meet more often with good news in the future.