Eason Chan's 2025 concert urgently postponed "1 day before"? Confirm the refund method and 6 points to note!

Eason Chan's 2025 world tour has been urgently postponed due to the sudden diagnosis of COVID-19. Fans must read the ticket refund method and the latest performance time! Come and learn about the complete ticket refund method, precautions and new show arrangements so you don’t miss any exciting events! ]

1. Eason Chan 2025 concert postponement announcement

The Kaohsiung stop of Eason Chan's "FEAR and DREAMS" world tour scheduled for May 16-18, 2025 was announced to be postponed urgently due to Eason Chan's diagnosis of COVID-19. After the doctor's diagnosis, Eason Chan will have to stop all scheduled performances and rest. As a result, the performances originally scheduled for May 16, 17 and 18 will be postponed to May 29, 30 and 31.

Eason Chan expressed his deep regret for this and sincerely apologized to all fans affected. Audience members who originally purchased tickets can enter the venue with their original tickets. If they are unable to attend the new show, a refund will be provided.

2. New show schedule and admission times

The postponed concert schedule is as follows:

🗓️May 29, 2025 (Thursday) 19:30

🗓️May 30, 2025 (Friday) 19:30

🗓️May 31, 2025 (Saturday) 18:30

Admission time:

🗓️May 29, 2025 (Thursday) 18:00

🗓️May 30, 2025 (Friday) 18:00

🗓️May 31, 2025 (Saturday) 17:00

Remember to arrive early to verify your real-name tickets. Ticket consultation services will be provided on site.

3. Tuoyuan Ticket Refund Method and Notes

If you are unable to attend the postponed concert, Tuoyuan Ticketing provides three ways to refund your tickets:

▪️Online refund (credit card payment and no ticket collection)

▪️Online ticket refund (payment with ATM virtual account and no ticket collection)

▪️Refund by mail (for those who have already collected their tickets)

⌛Ticket Refund Notes:

▪️The refund system only refunds the ticket price. Additional fees such as system service fees and ticket collection fees are not included in the refund range.

▪️If you purchase tickets using a discount code, the discount amount cannot be used again after the ticket is refunded.

For detailed refund steps and related conditions, please refer to the announcement of Tuoyuan Ticketing System.

4. Merchandise and ticketing system information

During the concert, peripheral merchandise will be sold on site. The product sales time is as follows:

▪️May 29, 2025 (Thursday) 15:30～Before the show starts

▪️May 30, 2025 (Friday) 15:30～Before the show starts

▪️May 31, 2025 (Sat) 15:00～before the show starts

Ticket sales time:

▪️Cathay United Bank CUBE credit card customers will be given priority for sale at 12:00 noon on March 22, 2025 (Saturday)

▪️Official sale at 12 noon on March 23, 2025 (Sunday)

5. Review of Eason Chan's "FEAR and DREAMS" concert setlist

Eason Chan's "FEAR and DREAMS" world tour includes many classic songs and new works, and the playlist includes fan favorites such as "Lies", "Red Roses" and "Adults". The following is a partial review of the setlist for the Taipei show:

▪️FEAR section: "Lies", "When There Are No Flowers on This Earth", "Want to Listen"

▪️DREAMS section: "Long Time No See", "Let Me Go"

▪️PARTY MEDLEY: "Flash + Waterloo Station + Beautiful Guilty"

These songs will be presented again in Kaohsiung, allowing fans to fully enjoy Eason's musical charm.

6. Frequently Asked Questions and FAQ

Q1: How to get a refund after cancelling a ticket?

▪️Credit card refund: Ticket price will be refunded to the original credit card.

▪️Other payment methods: Ticket price will be refunded to the designated local bank account in Taiwan.

Q2: What is the seating arrangement at the concert venue?

▪️The concert has multiple seating areas, and prices vary by area, ranging from a high of NT$5,800 to a low of NT$800.

Conclusion

Despite the sudden changes brought about by the epidemic, Eason Chan's concert will still be held as scheduled, with only a slight delay. For fans, this is not only a musical feast, but also an unforgettable memory. Seize the opportunity now, ticket holders can continue to enjoy the performance in their original seats, and fans who choose to refund their tickets can also process it on demand, ensuring that they don’t miss any of the excitement!