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Since it was a small amount, I didn't really care and made a quick transaction, but it said the gift certificate had already been used.
So when I texted them, they accused me of using a gift certificate and then asking for a refund.
Then, I called the gift certificate usage history customer center and they said they would look into it and get back to me, but I haven't heard from them for several days.
It's only a small amount, but it's a waste of money, time, and it's annoying.
I will have to be careful with gift certificate transactions in the future.
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