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Here's how to refund your Wonder BNi Mobile balance due to a failed transaction (deducted but failed) or incorrect transfer.
2026.04.06 15:45
If a BNi transaction fails but your balance is deducted, you must contact the BNi mobile WhatsApp call center at (0898 _3701_723) or +62813-6036-380. You can also use the BNi wondr app. You can save proof of transfer or transaction on the app's login page.
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